- 0494137955
- enquiries@staffoverseas.com.au
- 16 Courtney Ave, Melbourne. VIC.
recommended for recruiters
WORKFORCE REGENERATING PROGRAM - EXPRESS
– NO RECRUITMENT FEES –
Resolve Your Staffing Challenges by Gaining Access to:
- Tailored Semi-Senior and Senior,
- Out-of-the-Box Thinking,
- Fully Committed Professionals.
- Who Work From Their Homes In Argentina
METICULOUS DEGREE AUTHENTICATION
FIRST LAYER OF VERIFICATION — Previous employers verification. SECOND LAYER OF VERIFICATION — Academic Certification filter.
GENEROUS RKTs RETENTION POLICY
HOT SALARIES — 10% to 30% above average. SYRUPY 10% LOYALTY BONUS — At the end of the contract.
UNRAVELLED INTERNATIONAL PAYMENTS
STREAMLINED INTERNATIONAL PAYMENT SOLUTION — Pay via an Australian account directly to SOS Australia. TAX & GST DEDUCTIBLE PACK. TRANSPARENT FIXED PRICING STRUCTURE — You Pay A Fixed Price Contract In Aud Currency. NORMAL ACCOUNTS PAYABLE SYSTEM. EFFICIENT MONTHLY RECONCILIATION SYSTEM.
FLEXIBLE RKTs SCHEDULE
AUSSIE-NIGHT TIME RKTs — RKTs working during Australian night time. STANDARD AUSSIE-TIME RKTs — RKTs working during Australian daytime. MIXED SCHEDULE RKTs — RKTs for any mix of shift times. RESPONSIVE HR SUPPORT.
CEOs & SUPPORTIVE ACCOUNT MANAGER PERSONALISED ATTENTION
FINICKY ENGLISH REPORT
TRANSPARENT PROCESS — Only RKTs that can pass formal English tests are shortlisted.
POWERFUL REFERENCE CHECKING PROCESS
5-STAR REFERENCE PROCESS — Double checking references with previous employers.
EASY GOING OFF-SHORE RKTs
ISOLATED ISLAND CLAUSE — RKTs can’t hassle YOU for a visa.
DREAMY COST ABSORPTION
We absorb the difference between Regular Hours and Overtime.
PUBLIC HOLIDAY RKTs AVAILABILITY
ENDLESS SUNRISE — RKTs can work during Argentinian and/or Australian Public Holidays. TAILORED PUBLIC HOLIDAY SCHEDULE — Custom year calendar.
INVISIBLE HR PROCESS
EASY-GOING STAFF — We listen!. STARVING EMPLOYERS NEED VIP ATTENTION — We’re quick and we notify.
Get Access To
REMOTE KEY TALENT
Explore elite global talent through our Remote Key Talent program, offering direct access to top-tier professionals ready to propel your projects forward.
01
REMOTE
Tailored solutions and out-of-the-box thinking define our Remote Key Talent. From their homes in Argentina, these semi-senior and senior professionals are fully committed to your project's success, ensuring high-quality results regardless of geographical boundaries.
02
KEY
Key to our strategy is a rigorous selection process, ensuring that each professional not only meets but exceeds the required standards. Our Remote Key Talent are renowned for their reliability, creativity, and unwavering loyalty, making them indispensable assets to your team.
03
TALENT
Our Talent pool consists of highly skilled individuals across 34 professions, all rigorously vetted for their expertise and ability to integrate smoothly with international teams. With a 92% success rate, we connect you with professionals who drive your business forward efficiently and effectively.
Important Things You Should Know
QUESTIONS & ANSWERS
I've previously had unfavorable experiences with outsourcing companies in India and the Philippines.
We’re sorry to hear about your previous challenges. It’s important to recognize that there are high-performing professionals in every country. Our focus at Staff Overseas is on recruiting Remote Key Talent (RKT) who represent the pinnacle of their professions. Your experiences might have been with providers like call centers or Low-Cost Centers, which often prioritize operational savings over quality. Our approach is different. Our HR team meticulously selects the best talent for each specific role, ensuring a seamless experience for our clients.
The concept of Remote Key Talent (RKT) is central to our business model. We do not base our selection on nationality but on the individual merits and qualifications of each candidate.
Imagine you’re leading a project and identify an inefficient method being used. Would you speak up and suggest improvements based on your expertise, or would you simply follow the given instructions to the letter? Our Remote Key Talents (RKTs) are encouraged to think and act proactively, just as you would, to not only meet but exceed expectations and seize every opportunity for enhancement.
But I want Australian residents for the roles...
We understand your preference for hiring Australian residents and recognize the efforts you’ve put into finding suitable local candidates. However, the ongoing shortage of qualified candidates often leads to two less-than-ideal outcomes:
- Hiring candidates who do not meet your standards.
- Competing for talent in a tight market or attempting to manage recruitment in-house, which often proves challenging.
To bridge this gap until the right onshore candidates are available, we offer a practical solution: RKTs on short-term contracts (6 or 12 months). A distinctive aspect of our service, compared to other offshore outsourcing companies, is our collaborative approach. We work closely with you to create a balanced mix of onshore and offshore personnel, comprising world-class employees. While your HR department focuses on recruiting locally, we handle the offshore management.
Consider the Future:
A potential scenario down the line is choosing between continuing with loyal, innovative, and hardworking RKTs or opting for local hires who may be less reliable, more costly, and potentially transient, quickly moving on to the next opportunity.
Other Reasons Businesses Choose to Outsource:
Focus on Core Business Functions: Outsourcing with SOS allows you to minimize time spent on non-essential administrative tasks, refocusing efforts on core business activities.
Access to Specialized Knowledge: Leveraging RKTs from a country with free, world-class universities can dramatically change the game, bringing in fresh expertise and perspectives.
Risk Reduction: Diversifying your team with SOS means spreading your operational risks, enhancing the resilience and flexibility of your workforce.
This strategy not only fills immediate staffing needs but also strengthens your long-term capability to manage and scale your operations effectively.
Are foreign university degrees generally considered legitimate?
There have been numerous reports in the media highlighting fraudulent academic qualifications:
“Renowned Indian University Sells 36,000 Fake Degrees“
“Thousands of UK nationals have bought fake degrees from a multi-million pound ‘diploma mill’ in Pakistan, according to a BBC Radio 4’s File on Four programme investigation.“
“Online cheats: the rise of ‘fake’ degrees in Malaysia“
Given the prevalence of such cases, it’s understandable that there might be concerns about the legitimacy of foreign degrees. At Staff OverSeas, our priority is to maintain the highest standards of integrity and trustworthiness. This leads us to our next point of reassurance…
METICULOUS DEGREE AUTHENTICATION
At Staff OverSeas, our rigorous HR process ensures the authenticity of qualifications through a comprehensive two-part authentication process.
First Layer of Verification:
Our dedicated HR team conducts thorough background checks, including extensive reference calls to previous employers. We go the extra mile to verify the authenticity of claimed achievements, such as inspecting physical projects (e.g., buildings) purportedly completed by the candidate, to confirm their actual engineering skills.
Second Layer of Verification:
More critically, our process requires candidates to provide two key documents:
- A certified copy of their university degree.
- The “Analítico” – a detailed certificate listing all courses and grades achieved throughout their academic career.
Our team ensures that both documents are officially issued and certified by the respective educational institutions, maintaining a strict standard of verification.
Do you frequently swap out RKTs during the project like many outsourcing companies?
Absolutely not. We ensure that our RKTs are committed to your project from start to finish and beyond. Our selection process involves 5 to 10 skilled HR experts who carefully search for the most suitable and loyal RKTs, ensuring they are the perfect fit for your project’s long-term needs.
In Australia, top professionals are highly sought after, often receiving calls from headhunters weekly. We understand the disruption and productivity loss that can occur when team members leave unexpectedly. Conversely, in Argentina, the economic environment is significantly different:
– University education is free, leading to a high number of qualified professionals.
– Job opportunities are limited, and local wages are low, making positions at international companies highly attractive.
To combat potential turnover, we’ve implemented the GENEROUS RKTs RETENTION POLICY. This policy ensures:
– RKTs are satisfied and meet deadlines efficiently.
– Retention of RKTs until the end of the contract.
– A significant increase in productivity.
Hot Salaries:
We offer wages that are 10% to 30% higher than the local average, absorbing the high inflation rates in Argentina, allowing RKTs to enjoy a stable financial income.
Syrupy 10% Loyalty Bonus:
At the end of their contract, RKTs receive a 10% loyalty bonus as a reward for their dedication and hard work.
I'm concerned that the time zone difference will be a hassle. Do I have to wait 24 hours for a response?
You’re worried that the 13-hour time difference between Argentina and Australia might pose a challenge? Let’s address that concern with practical solutions. Our team at Staff OverSeas is strategically located both in Argentina and in Australia, allowing us to operate seamlessly across time zones.
FLEXIBLE RKTs SCHEDULE
Aussie-Nighttime RKTs:
We offer time-shifted schedules where RKTs can work during the Australian nighttime. This flexibility ensures that workflow continues smoothly, matching your business hours as needed.
Standard Aussie-Time RKTs:
If you prefer more conventional working hours, RKTs can also align their schedules directly with their Australian colleagues. We handle the logistics of the night shift allowances required by Argentine law, ensuring there are no additional costs to you.
Mixed Schedule RKTs:
For optimal flexibility, we can arrange for some RKTs to work standard Australian hours while others complete tasks overnight. This combination minimizes office distractions and maximizes productivity.
Could you provide more details on how you handle overtime, public holidays, vacation, sickness, pregnancy, accidents, and time off?
Certainly! Our approach here truly sets us apart. Let’s dive into the specifics:
DREAMY COST ABSORPTION
When it comes to managing overtime, public holidays, vacation days, sick leave, maternity leave, and time off for any other reason, you can relax and focus on your project without worrying about these variables.
Flat Hourly Rate:
With Staff OverSeas, you pay a single flat hourly rate. We handle the financial adjustments for any variations in actual work hours. This means:
- Overtime on a Normal Day, Public Holidays, or Vacation:
Overtime, regardless of whether it occurs on a regular day, during a vacation, or on public holidays, is managed seamlessly by us. The intricacies of managing different types of overtime in Argentina—each varying by day and time slot—are all taken care of. You are charged only the normal hourly rate for any overtime hours, with no additional fees. We absorb any cost differences, ensuring simplicity and transparency in billing.
- Sickness, Maternity, Accident, Time Off (For Any Reason):
If RKTs work less than their scheduled hours due to sickness, maternity, accidents, or any other reason, you will receive a credit for these hours on your monthly financial statement. This ensures that you only pay for the actual hours worked, adding an extra layer of financial efficiency to our services.
Additional Information:
The standard annual work hours for Argentinians, assuming a 40-hour work week, total 1,840 hours. This calculation excludes two weeks of leave and 20 public holidays, which are absorbed by us, meaning these do not impact your cost or project scheduling.
Project-Based Pay:
For project-based roles, consider opting for a fixed-price contract. This arrangement is straightforward where you won’t have to worry about managing leaves or calculating overtime.
This structure is designed to free you from the administrative burdens typically associated with managing offshore teams, allowing you to enjoy a straightforward and predictable collaboration with your RKTs.
I'm concerned about managing international payments.
No worries at all. We’ve simplified the payment process to avoid any complications related to international transactions.
Unravelled International Payments
Streamlined International Payment Solution:
You can make payments directly to SOS Australia here in Australia using Australian dollars. This setup eliminates the need for international transfers and simplifies your accounting processes.
Tax & GST Deductible Pack:
- All payments are tax-deductible.
- GST paid can be claimed back on your quarterly BAS Statement.
- No PAYG Withholding tax is required for these international payments; we handle that for you.
Transparent Fixed Pricing Structure:
You only pay a fixed price contract in AUD, based on actual hours worked per month or project-based pay. This provides clarity and consistency in budgeting, as outlined in our “Dreamy Cost Absorption” policy.
Normal Accounts Payable System:
Making payments is as straightforward as handling any local transaction. SOS can be paid through your regular accounts payable system, just like any other creditor.
Efficient Monthly Reconciliation System:
We recommend setting up regular monthly payments to keep things streamlined. Once a year, we’ll reconcile any debits or credits to account for RKTs’ absences or additional hours worked, ensuring everything balances smoothly.
CEO & Supportive Account Manager Personalized Attention:
Should you encounter any issues with payments, unclear fees, or discrepancies in hours worked, our dedicated team is available during Australian business hours to provide immediate assistance and resolve any concerns.
This approach ensures that you can focus on your core business activities without the stress of managing complex international payments.
Do Argentines speak English?
Good question! While Spanish is the national language of Argentina, the country boasts the highest English proficiency among all Latin American nations. Interestingly, Argentina’s level of English proficiency surpasses that of India, Hong Kong, Spain, France…
For more detailed insights into Argentina’s English proficiency, you can refer to various resources and indexes that evaluate and rank countries based on their English language skills:
– Latin America: level of English proficiency 2021, by country
– In which Latin American countries do people speak the best English? | Staffing América Latina
– EF EPI 2023 – EF English Proficiency Index
– Languages of Argentina – Wikipedia
However, we at Staff OverSeas take nothing for granted when it comes to language skills.
FINICKY ENGLISH REPORT
Transparent Process:
1) All RKTs undergo an initial language assessment conducted by our skilled bilingual experts.
2) Our bilingual experts then meticulously shortlist candidates who demonstrate the potential to achieve high scores in formal international English language testing systems such as IELTS, TOEFL, or PTE.
Do I Need to Check the References of the RKTs?
No need for you to handle reference checks. Our Talented HR Crew has it covered. With over 16 years of industry experience, our team ensures a thorough vetting process.
POWERFUL REFERENCE CHECKING PROCESS
We adhere to the principle that simplicity is the ultimate sophistication. Our process is streamlined yet highly effective, consisting of:
5-Star Reference Process:
Our Picky HR Filterer and Diligent HR Assistant are committed to delivering the most thoroughly vetted RKTs to you. They work meticulously to ensure that all references are checked and validated.
I'm concerned that Australian technical standards might differ from those in Argentina.
Absolutely, technical standards and regulations can vary significantly from one country to another, and even within regions in Australia. We’ve anticipated this issue and have developed a straightforward approach to ensure compatibility.
Easy Technical Standards Match:
Our Attentive HR Moderator plays a key role in this process. They will contact you to gather all necessary technical standards, training packages, jargon lists, acronyms, and any company-specific terminology that needs to be understood. This information is then integrated into our onboarding process, ensuring that all RKTs are well-prepared and fully comprehend the standards and terminology specific to your project.
I'm concerned that RKTs might press me to help them obtain a visa to come to Australia.
Rest assured, we are not a stealth immigration visa service like many offshore companies. Our model focuses on providing remote services without relocating our staff.
EASYGOING OFF-SHORE RKTs
Isolated Island Clause:
No need to worry. It’s explicitly stated in the RKTs’ contracts that they are not to pressure you into facilitating a visa for them to come to Australia. This ensures you can enjoy a hassle-free collaboration.
We have several reasons for keeping our RKTs comfortably in their homeland of Argentina:
– We aim to supplement the Australian workforce without displacing local jobs, filling in professional gaps temporarily until suitable local talent is found.
– Avoiding any pressure on you from RKTs about relocating helps maintain a positive working relationship, which is essential for both parties, and aligns with our operational ethos.
RKTs’ Mindset:
Our RKTs are very content to adhere to the Staff OverSeas rules because they benefit from excellent treatment under our Generous RKTs Retention Policy.
What if, after a successful professional engagement, you decide to bring an RKT to Australia?
That is entirely possible but only with your express written consent. It is important to note that RKTs are prohibited from initiating discussions about relocation. This ensures that any decision about visa sponsorship remains entirely in your hands.
I'm concerned about the mismatch between Australian and Argentinian public holidays.
That’s a valid concern! Indeed, the public holidays in Australia and Argentina only coincide for Easter, Christmas, and New Year, which amounts to about 20 days per year when either your Australian team or the RKTs might not be available.
PUBLIC HOLIDAY RKTs AVAILABILITY
Endless Sunrise:
Building on the “Flexible RKTs’ Schedule” we discussed earlier, we’ve developed a continuity plan specifically for managing public holidays. Given the economic context in Argentina, our RKTs are generally willing to work through their own public holidays. This ensures that while your Australian team enjoys their well-deserved holidays, your projects continue to progress without interruption.
Tailored Public Holiday Schedule:
You can tailor a working year calendar to include all the public holidays that matter to your operation. Our Wild HR Hunters then work to align the RKTs’ schedules to fit this custom calendar perfectly.
As part of our “Dreamy Cost Absorption” policy, any work done on these public holidays is charged at the regular hourly rate, without any additional overtime charges. This simplifies your planning and budgeting, ensuring that operations run smoothly, even on holidays.
This approach not only keeps the workflow consistent but also provides a win-win solution by aligning the RKTs’ availability with your business needs, ensuring continuous productivity.
How much work is involved for me in this process?
We recognize that time is a valuable asset, and you may have had experiences with recruitment partnerships in the past that added to your workload rather than reducing it. We understand the importance of trust in these relationships. Given your interest in our services, you might be contemplating the efficiency of outsourcing your recruitment needs to us.
INVISIBLE HR PROCESS
Consider our Talented HR Crew as an extension of your own team. We aim to integrate seamlessly with your operations, minimizing the impact on your daily activities while maximizing recruitment efficiency.
Professional Staff Interaction:
It’s crucial that interactions with our staff are positive and productive. At SOS, we prioritize:
– Attentive Listening: We take the time to fully understand your needs and preferences without rushing or interrupting.
– Adaptive Flexibility: We acknowledge that business needs can evolve. We are prepared to make necessary adjustments to accommodate changes swiftly and efficiently.
– Reliable Communication: We adapt to your preferred communication methods, ensuring consistent and effective dialogue.
EFFICIENT PROCESS MANAGEMENT
Timely Execution:
Typical outsourcing processes can extend from six months to a year. Our objective is to expedite this.
Regular Updates:
We commit to keeping you informed at every significant phase of the process, ensuring you are never left uncertain about the next steps.
Our approach is designed to manage the complexities of recruitment with minimal input required from you, allowing you to remain focused on your core business activities.
Ask Us Anything, Anytime.
We’re eager to address your questions and tailor our services to fit your needs. Reach out anytime — we’re here to help!